Because of the complex structure of our models, we do not have the right materials to repair defects. For this [...]

If you are experiencing problems with your umbrella but you can’t go back to the vendor, please contact us at [...]

Check our missing parts page to find out which part(s) you need and what information you need to collect. Then, send an [...]

When you don’t have a receipt and you can’t go back to the store of purchase, please check out our warranty [...]

Officially your vendor is responsible for handling your claim and your purchase receipt serves as your warranty. You can go [...]

At senz° we have the ‘SENZIBLE WARRANTY'. Regarding warranty we are always acting on good judgement and practical ideas or [...]