Click HERE for a complete list of countries where we deliver and the shipping cost per country.

Is the delivery time expired and you still haven’t received your order? Please contact us at customercare@senz.com and quote your order number. We will then [...]

For delivery within the Netherlands we use DHL. All delivery's outside The Netherlands are done by Fedex.

We have an agreement with our partners to deliver at private residences or company addresses, where someone is always available. When the courier [...]

After your order leaves our warehouse an automatically generated email with the track & trace link is sent to you. This way you [...]

If damage is visible on the outside of your package, we advice you to not accept the package. If this is not possible [...]

We recommend you fill in a shipping address where you, or your family/friends/colleagues, are available to accept the package. The postman is allowed [...]

Unfortunately not. Although we appreciate good company, we try to work as fast as possible. Therefore we don’t hold any stock at our [...]

We always try to process your order right away so you’ll receive your  the senz°  item (s) within the estimated delivery time. Please click [...]

All prices shown on our website are including 21% VAT. If you live outside of the EU you do not have to pay this VAT, but please [...]