We want you to have the support you need in regard to your senz° products.

Click yes or no to discover the best way we can help you.

Did you buy the senz° product on our website?

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Please contact the store of purchase for a fitting solution.

Did you buy your senz° product on our website? Click here.

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Which product does it concern?

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Do you meet the conditions shown below?

  • I have a proof of purchase.
  • The date of purchase is less than two years ago.
  • It is a production defect and not the result of incorrect usage.
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Do you meet the conditions shown below?

  • I have a proof of purchase.
  • The date of purchase is less than six months ago.
  • It is a production defect and not the result of incorrect usage.
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Unfortunately, you are not eligible for a reimbursement.

Bring me to the homepage or start over.