We keep it simple
At senz° we are clear about our warranty:
2 year for all our storm umbrellas and accessories!
Please note; You will receive a voucher to use in our webshop. The amount corresponds with your purchase price.
We want to offer customers the best experience possible. Therefore we aim to handle your claim within a week. But we’ll always try to be quicker!
How to handle a warranty claim
You don’t have to send us your umbrella if something is wrong with it. Please fill in the form beside so we have all the information we need to help you. We will contact you as soon as possible! Please contact your reseller first if you didn’t buy the umbrella on www.senz.com. Our resellers are informed about our warranty.